WARRANTY / REPAIRS
Oneder Effects pedals are covered under warranty for materials and workmanship for 1 year after date of shipment, tied to the original owner only. Warranty is non-transferrable. Pedals under warranty will be repaired for no charge. If a pedal is found defective within 30 days of purchase, we will provide a shipping label. In the event of a non-warranty repair, the customer is responsible for the cost of parts, labor, and return shipping.
Cause of any defect or malfunction is determined at our discretion. The warranty covers manufacturing defects as well as mechanical or electrical failure. Warranty does not cover liquid damage, scratches and dents, use of the wrong power supply, or other forms of misuse.
Contact us at firstname.lastname@example.org or through the contact form on our website to initiate a repair or if you have any questions about your pedal. Be as thorough as you can be about your setup, power supply, and the issues you are having with the pedal. Things happen, but we want to make sure we get it right so you can enjoy your gear! PLEASE CONTACT US BEFORE SHIPPING A PEDAL BACK FOR ANY REASON!
Oneder Effects is a small operation and we cannot accept returns through the online shop (unless you received the wrong item). Make sure you check out our demos and reviews so you can determine what’s right for you!